![]() Whatever they did also messed up my slide show on my desktop. Still, I'm left afraid that they may have a back door open into my computer and either could or already have downloaded malware. Malwarebytes found nothing & SuperAntiSpyware just found a bunch of tracking cookies that I deleted. Then I ran Malwarebytes & SuperAntiSpyware. I also went to AppData files & threw away everything there that related to the two programs. After that I hung up & uninstalled the apps and threw away the app folders in my programs directories. Well, mom doesn't have an email address so, there's no way she ever gave them one. Also, they said the email address I gave them was wrong. Well, that sounded fishy because if my mom ordered something, they should already have the debit card. Finally a box came up and they wanted me to enter a debit card. ![]() Then I saw them take command of my computer & click all sorts of things. ![]() One was AnyDesk, the other was TeamViewer. When I called, they said it was for PC protection & started giving me instructions for how to cancel the service. My mom has dementia so, I was worried she ordered something not knowing what she was doing. I got an automated call today on our home phone saying my mom's bank account would be charged over $200 for something unless they got a call cancelling the service. ![]()
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